Refund policy

Returns & Refunds

We want you to love your Nuvora purchase. If you're not completely satisfied, we offer a 30-day return policy. You have 30 days after your item is delivered to request a return.

Eligibility

• The item must be unused, in the same condition you received it, and in its original packaging.
• Proof of purchase (your order number or confirmation email) is required.

How to start a return

Email us at supportnuvoraofficial@gmail.com with your order number and the reason for the return. We'll reply within 24-48 hours with return instructions. Please do not send items back before receiving instructions.

Refunds

Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days. Depending on your bank or card issuer, it may take additional time for the refund to appear.

Damaged or defective items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at supportnuvoraofficial@gmail.com with a photo, and we'll arrange a free replacement or full refund at no cost to you.

Return shipping

For non-defective returns, the customer is responsible for return shipping costs. For damaged, defective, or incorrect items, Nuvora covers all return shipping.

Late or missing refunds

If you haven't received a refund after the stated period, first check with your bank or card company, then contact us at supportnuvoraofficial@gmail.com.

Nuvora - 2404 Chloes Bloom Bnd, Austin, TX 78738, US

e we receive and inspect your return, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days. Depending on your bank or card issuer, it may take additional time for the refund to appear.

Damaged or defective items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at supportnuvoraofficial@gmail.com with a photo, and we'll arrange a free replacement or full refund at no cost to you.

Return shipping

For non-defective returns, the customer is responsible for return shipping costs. For damaged, defective, or incorrect items, Nuvora covers all return shipping.

Late or missing refunds

If you haven't received a refund after the stated period, first check with your bank or card company, then contact us at supportnuvoraofficial@gmail.com.

Nuvora - 2404 Chloes Bloom Bnd, Austin, TX 78738, US