Refund Policy

Our Guarantee

We want you to love your Nuvora product. Every order comes with a 60 night trial period starting from the day your order is delivered. If you are not satisfied for any reason within that time, contact us and we will issue a full refund.

How To Request A Refund

Email us at supportnuvoraofficial@gmail.com with your order number and the reason for your request. Our team typically replies within 1 to 2 business days. In most cases you will not need to send the product back to us.

Refund Processing

Once your refund is approved, the money is returned to your original payment method. Please allow 5 to 10 business days for the refund to appear on your statement, depending on your bank or card provider.

Damaged Or Incorrect Items

If your order arrives damaged, defective, or is the wrong item, contact us within 14 days of delivery with a photo of the product. We will send a replacement or issue a refund at no extra cost to you.

Order Cancellations

If you need to cancel or change an order, reach out as soon as possible. We can usually make changes before the order ships. Once it has shipped, the standard refund process above will apply.

Contact Us

Questions about a refund? Email supportnuvoraofficial@gmail.com and our support team will be happy to help.